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Virtual Visits Now Available

Telemedicine Visits, From the Comfort of Home

Connect with our licensed Massachusetts providers by secure video — no waiting room, no commute, the same quality care you trust from Lynn Urgent Care and Woburn Urgent Care.

Schedule a Telemedicine Visit

Book your secure virtual appointment online in seconds. Same-day visits often available.

Book An Appointment
Available to Massachusetts residents only

Call Woburn Urgent Care

Speak with our team to schedule a telemedicine appointment or ask a question.

+1 781-404-6172

Call Lynn Urgent Care

Reach our Lynn location to book a virtual visit or get more information.

+1 781-281-7081
Simple Process

How Telemedicine Works

Getting care from home has never been easier. Follow four simple steps to connect with a provider from Lynn or Woburn Urgent Care.

1

Book Your Visit

Schedule your virtual appointment online or by phone. Same-day appointments are often available 7 days a week.

2

Join From Any Device

Connect from your smartphone, tablet, or computer. Just click the secure link in your confirmation email — no app required.

3

Meet Your Provider

Have a live video consultation with one of our licensed providers. Describe your symptoms and get a thorough evaluation.

4

Get Care & Rx

Receive a diagnosis, treatment plan, and prescriptions sent directly to your pharmacy — all without leaving home.

Conditions We Treat

What Telemedicine Can Treat

Our telemedicine providers can diagnose and treat a wide range of non-emergency conditions — right from the comfort of your home.

Cold, Flu & COVID-19

  • Fever & chills
  • Body aches
  • Congestion
  • COVID-19 evaluation
Hover ↺

Feel better, fast

Get evaluated and treated for cold, flu, or COVID-19 without leaving home.

Allergies & Sinus

  • Seasonal allergies
  • Sinus infections
  • Runny nose
  • Sneezing & itching
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Breathe easy

Relief for seasonal allergies, sinus pressure, and congestion.

Eye & Ear

  • Pink eye (conjunctivitis)
  • Ear infections
  • Eye irritation
  • Ear pain
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Clear vision & hearing

Diagnosis and treatment for common eye and ear conditions.

Respiratory

  • Cough & bronchitis
  • Sore throat
  • Strep throat
  • Mild shortness of breath
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Easier breathing

Get help with cough, sore throat, and lower respiratory symptoms.

Prescription Refills

  • Medication refills
  • Prior authorizations
  • Routine medications
  • Lab order requests
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Rx

Skip the trip

Refill prescriptions and request lab orders — all from your phone.

Mental Wellness

  • Anxiety & stress
  • Sleep issues
  • Wellness check-ins
  • Specialist referrals
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Mind & body care

Compassionate support for anxiety, sleep, and overall wellness.

Infections & Skin

  • UTI / urinary symptoms
  • Rashes & skin conditions
  • Minor infections
  • Insect bites
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Heal what hurts

Fast treatment for skin rashes, infections, and minor wounds.

General Illness

  • Nausea & vomiting
  • Diarrhea & stomach pain
  • Headaches & migraines
  • Dehydration
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Get relief

Treatment for headaches, stomach issues, nausea, and more.

! When NOT to Use Telemedicine

Telemedicine is not appropriate for emergencies. If you experience any of the following, call 911 or go to your nearest emergency room immediately:

Chest pain or pressure

911
CALL 911
Possible heart emergency

Difficulty breathing

911
CALL 911
Respiratory emergency

Signs of stroke (face drooping, arm weakness, speech trouble)

ACT FAST
Every minute counts — 911

Severe allergic reaction (anaphylaxis)

USE EPIPEN
Then call 911 immediately

Uncontrolled bleeding

APPLY PRESSURE
Call 911 right away

Loss of consciousness

911
CALL 911 NOW
Stay with the person

Not sure if telemedicine is right for you? Walk-ins are welcome at both our locations.

Book An Appointment Call +1 781-404-6172
Why Choose Us

Healthcare You Can Trust, Anywhere

MyTownHealth Urgent Care combines the convenience of virtual visits with the quality of our in-person clinics in Lynn and Woburn, MA.

Same-Day Availability

Book a virtual visit and connect with a provider within minutes. Flexible scheduling 7 days a week.

HIPAA-Secure Platform

Your video visit and health information are fully encrypted and 100% HIPAA-compliant. Your privacy is our priority.

Insurance & Self-Pay

We accept most major insurance plans. Self-pay options are available with transparent, upfront pricing.

Licensed MA Providers

All telemedicine visits are conducted by licensed physicians, nurse practitioners, and physician assistants.

Insurance Accepted

We work with most major insurance providers. Self-pay options available.

Blue Cross Blue Shield
Aetna
United Healthcare
Cigna
Medicare
Medicaid / MassHealth
Harvard Pilgrim
Tufts Health Plan
Self-Pay Welcome
FAQ

Frequently Asked Questions

Everything you need to know about our telemedicine service.

Telemedicine is a way to receive medical care remotely using secure video. Our telemedicine visits connect you with the same licensed providers from our Lynn and Woburn locations — without coming into the clinic.

Click "Book An Appointment" at the top of this page, visit our locations page, or call us at +1 781-404-6172 (Woburn) or +1 781-281-7081 (Lynn). Same-day appointments are often available.

All you need is a smartphone, tablet, or computer with a camera and microphone, a stable internet connection, and a quiet private space. You'll receive a secure link in your confirmation email — no app download required.

Most major insurance plans now cover telemedicine, including BCBS, Aetna, United Healthcare, Cigna, Medicare, MassHealth, Harvard Pilgrim, and Tufts. We'll verify your coverage when you book.

Yes. If your provider determines a prescription is appropriate, it will be sent electronically to the pharmacy of your choice. Note that certain controlled substances cannot be prescribed via telemedicine under federal law.

Absolutely. Our telemedicine platform is fully HIPAA-compliant and end-to-end encrypted. Your medical information is treated with the same confidentiality as an in-person visit.

If your provider determines you need a physical exam, lab work, or imaging, they'll direct you to our Lynn or Woburn clinic, an emergency room, or another appropriate facility. Continuity of care is built in.

Most telemedicine visits last 10–20 minutes, depending on the complexity of your concern. We never rush — you'll get the time you need with your provider.

Yes. We treat pediatric patients via telemedicine for many common conditions. A parent or guardian must be present during the visit for minors.

If you have trouble connecting, our team will call you to troubleshoot or convert your visit to a phone consultation so you don't miss your appointment.

Ready to See a Provider?

Book your secure telemedicine visit now and connect with a licensed Massachusetts provider in minutes.

Available to Massachusetts residents only